CPaaS is an Iceberg!

The telecommunications industry has almost completed the evolution from a physical analog/digital network of copper wires carrying voice traffic to a more virtualized network of wireless services, IP transport and multi-modal messaging. As the physical network continues to evolve, the next generation of telecommunications service delivery platforms are emerging. CPaaS or Communications Platform as a Service has been born and is growing rapidly.

As CPaaS itself evolves as a technology and a service offering, the initial mystery and confusion around what it means and what benefits it delivers has not diminished. To say that it is a disruptive technology is a huge understatement.

Network integration of the CPaaS model is of key concern to Carriers and other telecom Service providers. The key variable; “Is CPaaS an existential threat to my business, or is it the opportunity of a lifetime?” Unfortunately, the answer to both questions is “yes”. Many Service Providers are currently struggling with these and other questions unique to a market that before today did not have CPaaS functionality available.

Like most advanced network service offerings, CPaaS is now available in the cloud as a hosted application. However, knowing how to access and leverage the benefits of CPaaS is just the tip of the iceberg. Service Providers must evaluate the new services that CPaaS enables in much the same manner as other more mature technologies have in the past. Integration will need to take place with legacy network infrastructure and operating systems, billing, support, and marketing. Voice, Video and Messaging will all need to be delivered in a timely manner, with the quality of service traditional telecom users are familiar with today.

If this seems like a pretty daunting task, you are probably not alone. Luckily, the tools and services are becoming available to assist in these efforts.

Watch for our next blog post in the “CPaaS is an Iceberg” series. We will be analyzing the benefits of CPaaS for Service Providers. These over the top services create new high margin products that leverage existing products and services. CPaaS enables new revenue streams while enhancing legacy services and the customer experience.

Network Intelligence can help you make sense out of CPaaS. Network Intelligence provides analysis of Emerging technologies and their impact on Business Systems. Our Advice in Action approach allows you to acquire the information needed to determine if CPaaS is right for your application and how to go about implementing it.

Network Intelligence (NI) Strikes A Strategic Relationship With Telestax® To Become A Member Of The RestcommONE Marketplace™

Network Intelligence (NI) Strikes A Strategic Relationship With Telestax® To Become A Member Of The RestcommONE Marketplace™

Network Intelligence launches a new offering that includes Consulting and Service Provider Partner CPaaS implementation assistance, along with the ability to utilize NI’s Managed Service Network

Monterey, CA – April 3, 2018 Network Intelligence (NI) announces the formation of a strategic relationship with Telestax, the Restcomm™ company, to deploy a Communications Platform-as-a-Service (CPaaS) environment for use with Network Intelligence’s consulting and managed network services. Network Intelligence’s new offering, Sentient Cloud Services, includes consulting, network integration and expertly managed delivery of CPaaS services. Clients acquire access to brandable applications through the RestcommOne Marketplace and can access and utilize predefined application modules with the RestcommONE Visual Designer. NI’s tenured experience in the telecommunications industry gives clients a clear competitive edge in this rapidly expanding marketplace.

“Advice in Action is at the heart of every Network Intelligence solution. Our CPaaS consulting eliminates the confusion surrounding this technology today and our managed services will shorten the time required to bring a solution to market for our clients”, said Jamie Hash, COO of Network Intelligence.

“Telestax is pleased to have Network Intelligence bring their well-established consulting practice and complementary suite of managed network services to the RestcommONE Marketplace” Said Kevin Nethercott, VP Business Development, CPaaS Enablement. “I am looking forward to working together to bring forth the next generation of real-time cloud communications services.”

About Network Intelligence – Founded in 1985, NI has evolved from a telecommunications consultancy providing clients with information and advice into a Managed Services company providing fully customized and outsourced operating solutions for their telecommunications business models. Network Intelligence delivers real world networking solutions, as managed services, to businesses and service providers.

Network Intelligence- www.netg2.com

About Telestax

Telestax is quickly becoming the catalyst for bringing real-time communications into the mainstream. Our RestcommONE platform is scalable, highly available and is the only WebRTC platform that supports cloud, on premise and hybrid deployment configurations. RestcommONE is fast becoming the platform of choice for rapidly building enterprise class real-time messaging, voice and video applications. RestcommONE Marketplace connects these new Omnichannel applications with RestcommOne CPaaS-enabled (Communications Platform as a Service) service providers and increases the revenue opportunity for both. The RestcommONE Marketplace is generating a positive disruption in the real-time communications market by changing the way organizations acquire and utilize their business software. Telestax is a privately held global company with headquarters in Austin, TX.

Media Contact:

Nancy Colwell

nancy.colwell@telestax.com

Network Intelligence announces Eco-system Partnership with VoIP Logic

Network Intelligence announces Eco-system Partnership with VoIP Logic.

Monterey, CA – June 12, 2012– Network Intelligence, Inc., an Enhanced Solutions provider of SIP based Managed Services is announcing an eco-system partnership with VoIP Logic a global  leader in providing VoIP Managed Services and Solutions.  Network Intelligence works with VoIP Logic Service Provider customers taking full responsibility for all VoIP Peering engineering, operations, quality and cost of routing to the Service Providers carriers on their network. They use the Genband S3 – a peering platform that is available at all of VoIP Logic’s POPs – and custom designed software and processes to make more efficient use of routing resources while maintaining a watchful human eye over the process and outcome.

Micah Singer, CEO of VoIP Logic, commented;   “Network Intelligence provides a key service to some of our customers by coupling what they do well – network managed services and optimization – with what we do well – infrastructure managed services.  Their unique approach to outsourced network service provides transparency and linked incentives to their customers.”
Ralph Widmar, CEO of Network Intelligence says; “We are proud to be working with an organization the caliber of VoIP Logic.   Together we can provide flexible turnkey VoIP solutions to Telecomm Resellers, large Enterprise and VoIP Service Providers that bridges the support gap between wholesale and end-user solutions.

About Network Intelligence – Founded in 1985, N.I. has evolved from a telecommunications consultancy providing clients with information and advice into a Managed Services company providing fully customized and outsourced operating solutions for their telecommunications business models.  Network Intelligence delivers real world networking solutions, as managed services, to businesses and service providers.

Network Intelligence-   www.netg2.com

VoIP Logic is a leading provider of VoIP managed infrastructure and solutions. With eight strategically situated collocation POPs, the Company enables service providers – CLECs, Carriers, ISPs, IT Services –  to build and manage their production enterprise VoIP offerings and to manage all core VoIP technology for routing and switching. With the addition of its award-winning Cortex® OSS, VoIP Logic provides a comprehensive, total-cost-of-ownership affordable, and fully neutral, set of advanced solutions for service providers looking to use VoIP technology. Founded in 2003, the company is headquartered in Williamstown, MA.

VoIP Logic-   www.voiplogic.com

Telecom Association Award Nominee: Network Intelligence

 

FOR IMMEDIATE RELEASE:

Network Intelligence Nominated Best Business Telecom Solutions Vendor in Multiple Technology Categories

Lake Elsinore, California – January 31, 2012

Network Intelligence, a telecommunications solution vendor based in Monterey, CA, has been nominated for a 2011 Customers’ Choice Award and a 2011 Partners’ Choice Award

“Best Business Telecom Solutions Vendor”

in the categories of:

  1. Call & Contact Center
  2. Carrier Services
  3. Data Networking
  4. Disaster Recovery & Business Continuity
  5. Reseller
  6. SIP Services

by Telecom Association (“TA”), an organization of 3,800 independent telecom agents, channel sales partners, office technology integrators and telecom equipment VARs founded in 1995 and the publisher of Business Phone News.

Nominations are based on 2011 retail sales growth and positive customer testimonials. Peer recommendations, industry awards and subject matter expert publications are also considered.

Stated Dan Baldwin, TA Executive Director, “Our 2011 Choice Awards recognize the best voice and data business consultants and telecom service vendors in the industry. Network Intelligence’s 2011 nomination reflects their 2011 sales success, their reputation for outstanding customer service and high regard by their customers, peers and partners within Telecom Association’s 3,800 professional members.

Ralph Widmar, CEO, is commended for putting together and leading such a customer-centric telecom solution organization.” Baldwin added. “Network Intelligence’s award nomination has qualified them for a listing on TA’s ‘Recommended Members’ list published at Business Phone News.”

The winners and runners up for all 2011 Customers’ Choice Awards in all categories will be announced in 2012 and published at Business Phone News.

Contact Information:

Business Phone News
Dan Baldwin, Executive Director, 951-251-5155
31500 Grape Street #3-307, Lake Elsinore, CA 92532

Network Intelligence
Jamie Hash, COO, 831-373-7700
40 Cuesta Vista Drive, Monterey, CA 93940

Network Intelligence Receives 2011 INTERNET TELEPHONY Product of the Year Award

Network Intelligence Receives2011 INTERNET TELEPHONY Product of the Year Award 

SipSuite Recognized for Innovation

MONTEREY, CA (January 4, 2012)  Network Intelligence announced today that TMC, a global, integrated media company, has named SIPConnect as a recipient of the 2011 INTERNET TELEPHONY Product of the Year Award.

Ralph Widmar, CEO of Network Intelligence stated: “SiPConnect was created with the Small to Midsized Business or CLEC in mind and designed to replace traditional dedicated loop access with SIP enabled access to multiple carriers for redundancy, load balancing of traffic and ease of transition between providers. It provides a carrier-agnostic SIP connection between our cloud-based IP switching infrastructure and the end user’s network equipment.”

“I am happy to grant Network Intelligence with a Product of the Year Award. The editors of INTERNET TELEPHONY have verified that SIPConnect displays quality and innovation plus provides real needs in the marketplace,” stated Rich Tehrani, CEO, TMC. “I would like to congratulate the entire team at Network Intelligence for their commitment to advancing IP communication technologies.” 2011 Product of the Year winners are published in the January/February 2012 issue of INTERNET TELEPHONY magazine, (www.itmag.com). INTERNET TELEPHONY has been the authority in IP communication since 1998™.

For more information about TMC, please visit www.tmcnet.com.

About Network Intelligence – Founded in 1985, N.I. has evolved from a telecommunications consultancy providing clients with information and advice into a Managed Services company providing fully customized and outsourced operating solutions for their telecommunications business models. Network Intelligence delivers real world networking solutions, as managed services, to businesses and service providers. Network Intelligence

About INTERNET TELEPHONY magazine: INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.

About TMC: TMC is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit www.tmcnet.com.

Network Intelligence: Jamie Hash 925-552-9695 info@netg2.com

TMC Contact: Jan Pierret Marketing Manager 203-852-6800, ext. 228 jpierret@tmcnet.com